Guides
Short guides.
For technicians who fix customer computers.
- A first-pass checklist for a slow or broken computerTurn a vague complaint into evidence and a safe next step.
- How to use AI for diagnostics without losing controlWhat to look for in an AI diagnostic tool before you trust it on a customer’s computer.
- CommandGate and RMM tools: when to use whichRMM manages fleets. CommandGate helps with the first look at one computer.
- CommandGate and a general AI chat: what is differentA chat can explain. CommandGate checks the actual computer and shows the evidence.