Refunds

Cancel any time.

14-day money back on your first charge. No forms to fight.

The trial

  • The trial is 30 days. A card is needed to start.
  • On day 31 your card is charged $50 a month, unless you cancel first.
  • Cancel before then and you are never charged.

Cancelling

  • Cancel any time from the Billing page in the app or on the website.
  • You keep access until the end of the period you already paid for.
  • Your plan then stops renewing. Nothing else is charged.

Refunds

  • Ask within 14 days of your first charge and you get all of it back.
  • After 14 days there are no partial refunds, except where the law requires one.

How to ask

Email support@commandgate.ai from the address on your account with the subject "Refund request". We reply within 1 business day. Details are on the support page.