CommandGate
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macOS · Windows · Linux · native desktop

The AI technicianthat actuallyfixesthe machine.

Describe the symptom in plain English. It runs real checks, finds the root cause, and gates every fix behind your approval — with signed evidence to prove it.

Download FreeSee it run
Read-only by default Every fix approved Signed evidence
commandgate · sarah-mbp
live
01intake
›
02investigation
0/4
inspect storage pressure—
queued
trace cleanup policy—
queued
audit background tasks—
queued
scan 24h log errors—
queued
root cause
Cleanup job halted Aug 12 after a permission denial.
~/Library/Caches grew 38 GB unchecked since then.
evidence signedreview fix →
intakeplain english
checksreal / read-only
fixespolicy-gated
outputsigned evidence
PLAIN-ENGLISH INTAKEREAL SYSTEM CHECKSPOLICY-GATED FIXESROOT-CAUSE EVIDENCECROSS-PLATFORM DESKTOPBUILT FOR LEAN IT & MSPSIGNED AUDIT TRAILAI-POWEREDPLAIN-ENGLISH INTAKEREAL SYSTEM CHECKSPOLICY-GATED FIXESROOT-CAUSE EVIDENCECROSS-PLATFORM DESKTOPBUILT FOR LEAN IT & MSPSIGNED AUDIT TRAILAI-POWERED
The brief

The work still lands
on a human.

Lean IT and MSP teams triage thousands of endpoints with a handful of people. The tooling stops exactly where the hard part begins.

Chat stops at the ticket.

Generic assistants suggest. They never touch the actual machine, so the work still lands on a human.

Blind fixes carry the risk.

A command pasted from a chat window has no guardrail and no record. Who owns it when it breaks?

Every incident starts cold.

Triage is re-run from scratch. Root causes repeat. The knowledge never compounds.

The method

Four beats.
One signed report.

plain english

Describe it

No syntax, no runbook. Type the symptom the way you would tell a colleague.

real / read-only

It investigates

Safe checks run on the actual machine and stream into a live, inspectable trace.

policy-gated

You approve

Root cause surfaced. Review the exact command before a single change is made.

tamper-evident

It signs the proof

The full investigation is sealed into signed evidence — ready for your auditors.

Signed evidence is the difference. Every check, timing, output and approval is sealed into a tamper-evident record — proof of work you can hand to a customer or compliance, and a memory that compounds.

Live run

A junior's first pass,
at a senior pace.

trace · demo-laptop-04
VPN drops every ~9 minutes.

Power management sleeps the network interface during long idles. Wake-on-Wi-Fi is off; re-enabling it ends the drop.

doneping wan gateway34 ms avg · 12% loss
doneinspect power mgmtwake-on-wifi = off
donemonitor link statedrop @ t+9m02s
propose remediationenable wake-on-wifi
approval gatedapprove →
01
Plain English in
No syntax. Just describe the issue.
02
Guarded actions
Every command approved before it runs.
03
Evidence preserved
The full trace stays with you, signed.
04
Local-first
Runs on the box. No fleet rollout needed.
0min
first-pass triage
vs ~2 hours by hand
0%
evidence preserved
every check, timing, output
0OS
native platforms
mac · windows · linux
Built for

Teams scaling faster
than their support.

01lean it
Two people, ten thousand endpoints.
Scale incident response without scaling headcount. Consistent first-pass diagnostics, every time.
02msp & partners
Prove the work you did.
Standardize diagnostics across every client and hand back signed evidence of the fix.
03risk-conscious ops
Auditable by construction.
Read-only defaults, gated changes, and a tamper-evident trail that satisfies compliance.
start now

Ship answers, not tickets.

Free on the laptop you already have. Download it and run your first diagnosis in minutes.

Download FreeSee pricing
Talk to the team · support@commandgate.app