Diagnostics With Control
CommandGate is built for teams that need faster first-pass diagnostics without hiding the checks, data flow, or approval boundary.
Visible Checks
CommandGate is designed to show the diagnostic evidence behind an answer so operators can judge the result.
Guarded Actions
Investigation and remediation are separated. Sensitive fixes should be reviewed before they run.
Hosted Access
Production workspaces use managed authentication, organization billing, and policy controls for team diagnostics.
Clear Boundaries
CommandGate is a diagnostics agent, not a full RMM, observability, remote-control, or security platform.
Data Handling
- +Diagnostic prompts and relevant command output may be processed by the hosted diagnostics service.
- +Account credentials should be managed through the app sign-in flow, not sent through support email.
- +Local history and configuration are intended to remain local unless a user exports or shares them.
- +Beta testers should review logs before sending them to support because logs can contain environment details.
Always Review
- !Destructive file operations
- !Privileged system changes
- !Firewall or network policy changes
- !Credential, keychain, or secret paths
- !Package installs or removals
- !Service restarts in production-like environments
- !Download-and-execute command patterns
Report Security Issues Responsibly
CommandGate accepts good-faith reports for product security issues, data exposure risks, unsafe remediation behavior, and account or billing access concerns. We do not publish a PGP key yet, so avoid sending credentials or sensitive raw logs.
- /Send suspected vulnerabilities to support@commandgate.ai with the subject "CommandGate Security Disclosure".
- /Include affected product area, version if known, platform, impact, and concise reproduction steps.
- /Share only evidence you are authorized to disclose. Do not send secrets, private customer data, or unreviewed diagnostic logs.
- /Do not run destructive tests, attempt persistence, access data that is not yours, or publicly disclose before coordinated review.
Beta support
Send setup questions, diagnostic failures, or safety concerns. Please review logs first and never include credentials or private data.